Beiträge von AGcollector

    Hello,


    I'm from Finland, and I have a problem with ordering coins from http://www.mp-edelmetalle.de


    I wonder if anyone here can help me with contacting them, or solving the problem I have with their website.


    When I try to order items, I get the following message:
    --
    Ihre Order: Zahlung und Versand


    Ihre Bestellung kann leider nicht ausgeführt werden!


    Ihre Bestellung überschreitet den maximalen Bestellwert für den Versand nach Finnland.
    Weitere Informationen finden Sie auf unserer Informationsseite zum Thema Wertelogistik. Oder wenden Sie sich bitte telefonisch an einen unserer Mitarbeiter.
    --


    So it seems that my order exceeds the maximum order value that can be dispatched to Finland. However, I get this message regardless of the value of my order. Even if I try to order a single silver coin, I still get that message.


    I have sent mp-edelmetalle e-mails about this problem (both in English, and in German with the help of a friend) but they have not responded. I haven't called them, because I do not speak German :)


    At least to my knowledge mp-edelmetalle does send their products to Finland, so I don't understand why my orders are not working. Any ideas what could be the problem?


    Thank you for your help.